Research on hotel reviews based on fine-grained sentiment analysis

LI Ming; WU Bo; SONG Yang; ZHU Meng-yao; XU Zhi-guang; ZHANG Hong-jun

doi:10.13873/J.1000-9787(2016)12-0041-03

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Research on hotel reviews based on fine-grained sentiment analysis

更新时间：2025-09-11

- Research on hotel reviews based on fine-grained sentiment analysis
- Vol. 35, Issue 12, Pages: 41-43+47(2016)
- 作者机构：
  
  1. 上海大学通信与信息工程学院
  2. 中国科学院上海高等研究院
  3. 西安航天恒星科技实业(集团)公司
- 作者简介：
- 基金信息：
- DOI：10.13873/J.1000-9787(2016)12-0041-03
  CLC： TP391.1
- Published：2016
- 稿件说明：
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[1]李鸣,吴波,宋阳,朱梦尧,徐志广,张宏俊.细粒度情感分析的酒店评论研究[J].传感器与微系统,2016,35(12):41-43+47.

LI Ming, WU Bo, SONG Yang, et al. Research on hotel reviews based on fine-grained sentiment analysis[J]. 2016, 35(12): 41-43+47.
[1]李鸣,吴波,宋阳,朱梦尧,徐志广,张宏俊.细粒度情感分析的酒店评论研究[J].传感器与微系统,2016,35(12):41-43+47. DOI： 10.13873/J.1000-9787(2016)12-0041-03.

LI Ming, WU Bo, SONG Yang, et al. Research on hotel reviews based on fine-grained sentiment analysis[J]. 2016, 35(12): 41-43+47. DOI： 10.13873/J.1000-9787(2016)12-0041-03.

摘要

酒店在线评论细粒度挖掘具有重要研究意义。以酒店在线评论具体特征属性和情感分类为研究目标

应用Apriori算法和情感词典匹配算法

对重庆雾都宾馆在线评论数据深入挖掘

挖掘出用户最关注的酒店十大特征和满意度结果

进一步挖掘出商务出差等五种不同出游类型人最关注的酒店五大特征和满意度结果。这种方法不仅能对酒店领域评论进行分析

同样能够应用于其他领域。

Abstract

Fine-grained mining of hotel online reviews are of great importance. Specific feature and emotional attributes of hotel online reviews can be taken as research targets

using Apriori algorithm and semantic lexicon matching algorithm

online reviews data of Chongqing Wu Du Hotel are mined

ten features that most users concerned and satisfaction results of the hotel can be inferred and five features of the hotel that five different kinds of travellers such as bussiness man most concerned together with corresponding degree of satisfaction results can also be mined in further exploration. This method can be applied in other fields.

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references

语音情感识别中特征参数的研究进展 [J]. 李杰,周萍. 传感器与微系统 . 2012(02)

A novel deterministic approach for aspect-based opinion mining in tourism products reviews [J] . Edison Marrese-Taylor,Juan D. Velásquez,Felipe Bravo-Marquez. Expert Systems With Applications . 2014 (17)

Measuring praise and criticism [J] . Peter D. Turney,Michael L. Littman. ACM Transactions on Information Systems （TOIS） . 2003 (4)

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